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All ACUniversity classes are held at the McLane Meeting Room, in the lower level of the Fond du Lac Public Library, 32 Sheboygan Street. Advance registration is strongly recommended; 24 hour cancellation required for full refund. Course Catalog
ACU - PCI Compliance: New Credit Card Rules Back to TopIf you accept credit cards today, make sure you still can in July. That’s when the new Credit Card Act of 2009 and Payment Card Industry’s Data Security Standard 6.6 requirements go into effect. As a credit card merchant, it’s your job to know about Payment Card Industry compliance. This set of requirements is a worldwide information security standard designed to ensure all companies – big and small – that process, store or transmit credit card information maintain a secure environment. If your customers’ credit card information is breached, your business could be held financially liable. Don’t assume your credit card software or processing company has this covered on your behalf. Be sure you’re “in the know” by attending.
Peter Helander, Heartland Business Systems, security measures ACU - Sealing the Deal: Hints & Advice from Sales Pros Back to Top
ACU - Dealing with Problem Behavior in the Work Place Back to Top
ACU - Customer Service Back to Top
ACU - Social Media: Is it Worth It? Back to TopClass description: Our panel will discuss the burgeoning world of business marketing on social media. They'll discuss how new and emerging companies with limited resources can make an impact. They'll review how you can tell if your time and efforts on social media are effective. And they'll provide first-hand experiences and lessons learned.
ACU - Marketing Back to Topto be announced
ACU - From Team to Terrific Back to TopThis class will teach you how to lead four interactive exercises that will enhance your team’s creativity, communication and productivity. Learn how such exercises build your team’s collaborative know-how. You’ll discover how listing your team members’ strengths, values and talents can increase the effectiveness of new and old teams alike. These exercises help define current abilities, team member roles and ultimate team responsibilities.
Dave Podeszwa, of D.L. Podeszwa & Associates, has been in the leadership development business for more than 30 years. His background includes US military, manufacturing, electrical engineering, marketing, management, computerized systems installation and repair, and running his own consulting business. Podeszwa consults with a variety of businesses and has taught Supervisory Skills Series leadership classes at the AC for the last 15 years ACU - MoneySmart: Making Friends with your Financial Statement Back to TopThis fun and interactive class will teach business owners and managers how to read their financial statements ... how to discover what they really mean and how to use them to benchmark and improve financial performance.
ACU - Communication Skills for Leaders Back to Topto be announced
Dave Podeszwa, of D.L. Podeszwa & Associates, has been in the leadership development business for more than 30 years. His background includes US military, manufacturing, electrical engineering, marketing, management, computerized systems installation and repair, and running his own consulting business. Podeszwa consults with a variety of businesses and has taught Supervisory Skills Series leadership classes at the AC for the last 15 years. ACU - How to Retain Your Best Employees Back to Toptba
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